Terms of Use
Last Updated: March 31, 2026
These Terms of Use (“Terms”) govern your access to and use of the ReelFluent mobile application, website, and related services (collectively, the “Services”), provided by ReelFluent Inc. (“we,” “us,” or “our”).
By downloading, installing, accessing, or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
1. EligibilityYou must be able to form a binding contract under applicable law. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization. If the Services are not intended for users under a certain age in your region, you must meet that age requirement.
2. Accounts and SecurityYou may need to create an account. You agree to provide accurate information and keep it updated. You are responsible for safeguarding your credentials and for activity under your account. Notify us promptly at j a s if you suspect unauthorized access.We may suspend or terminate accounts that violate these Terms or pose risk to the Services or other users.
3. The ServicesReelFluent provides digital content and features designed to support language learning and entertainment, which may include short-form video content, subtitles and translation-related features, interactive or AI-assisted tools, practice activities, and personalization features. Features vary by version, platform, region, and subscription status.We may modify, suspend, or discontinue any part of the Services (including specific features or content) where reasonably necessary for legal, security, operational, or product reasons.
4. Subscriptions and Payments
4.1 Third-party stores. If you purchase a subscription or digital goods through Apple App Store, Google Play, or another platform, payment processing is handled by that platform under its terms and policies. Your contractual relationship for payment is with the platform provider as applicable.
4.2 Auto-renewal. Paid subscriptions may renew automatically until cancelled. You can manage and cancel subscriptions through your platform account settings (for example, Apple ID subscription settings). We do not control platform billing timelines or refund decisions.
4.3 Price changes. Subscription prices and plans may change where permitted by the platform and applicable law. Continued use after a change may constitute acceptance, or the platform may require renewed consent—follow the platform’s process.
4.4 Taxes. Applicable taxes may be charged by the platform or authorities as determined by the platform.
5. Virtual Items and CreditsIf the Services include virtual currency, gems, credits, or similar items (“Virtual Items”), they are limited, revocable licenses to use functionality within the Services, not money or property. Virtual Items are non-transferable, may expire or be adjusted as described in-product, and are not redeemable for cash, except where required by law. You may not sell, trade, or exploit Virtual Items outside the Services.
6. Content and Intellectual Property
6.1 Our content. The Services, including software, UI, branding, text, graphics, video, audio, scripts, datasets used to operate the Services, and other materials we provide (“Our Materials”), are owned by us or our licensors and protected by intellectual property laws.
6.2 License to you. Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable license to access and use the Services for personal, non-commercial purposes, in accordance with these Terms and applicable platform rules.
6.3 Restrictions. Unless expressly allowed by law or by us in writing, you may not: copy, modify, distribute, sell, lease, reverse engineer, decompile, scrape, circumvent technical measures, use the Services to build a competing product, remove notices, or misuse the Services.
7. User Content and Conduct
7.1 Your content. If you submit content (e.g., profile information, messages, uploads), you represent you have the rights to do so and grant us a worldwide, royalty-free license to host, process, display, and use that content as needed to operate, improve, secure, and promote the Services, consistent with our Privacy Policy.
7.2 Prohibited conduct. You agree not to: violate law; infringe rights; harass others; distribute malware; attempt unauthorized access; interfere with the Services; collect data from users without consent; or use automated means in a way that burdens the Services.We may remove content or restrict features to enforce these Terms.
8. AI Features. Certain features may use artificial intelligence or automated systems to generate suggestions, translations, explanations, feedback, or other outputs (“AI Outputs”). AI Outputs may be inaccurate, incomplete, or inappropriate. They are provided for assistance only and are not professional advice (including medical, legal, or financial). You are responsible for how you use AI Outputs. Do not rely on AI Outputs as the sole basis for important decisions.
9. Third-Party Services and Links. The Services may link to third-party sites or integrate third-party services. We do not control third parties and are not responsible for their content, terms, or practices. Your use of third-party services is at your own risk.
10. Disclaimers. To the maximum extent permitted by applicable law, the Services and all content are provided “AS IS” and “AS AVAILABLE.” We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage. We do not warrant uninterrupted, error-free, or secure operation, or that content will meet your expectations.
11. Limitation of Liability. To the maximum extent permitted by applicable law, we and our affiliates, directors, employees, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, data, goodwill, or business opportunities, arising out of or related to your use of the Services. Our total liability for claims arising out of or related to the Services in any twelve-month period is limited to the greater of (a) the amounts you paid to us for the Services in that period (excluding amounts paid through app stores that we do not receive) or (b) [USD 50 / local equivalent]. Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted.
12. Indemnity. You will defend and indemnify us against claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, your content, or your violation of these Terms or law, except to the extent caused by our willful misconduct.
13. Termination. You may stop using the Services at any time. We may suspend or terminate access if you violate these Terms, if required by law, or to protect the Services or users. Provisions that by nature should survive will survive termination (including Sections 6, 7, 10–14).
14. Changes to These Terms. We may update these Terms by posting a revised version and updating the “Last updated” date. If a change is material, we will provide notice as required by law or reasonable notice in-product. Continued use after the effective date may constitute acceptance. If you do not agree, stop using the Services.
15. Governing Law and Disputes. These Terms are governed by the laws of Deleware, excluding conflict-of-law rules, unless mandatory consumer protections in your country require otherwise.
16. Apple-Specific Terms (if distributed via Apple App Store)If you access the Services through Apple’s App Store, you acknowledge that these Terms are between you and ReelFluent Inc., not Apple. Apple is not responsible for the Services or their content. Apple has no obligation to provide maintenance or support for the Services. Apple is not responsible for addressing claims relating to the Services. In the event of failure to conform to any applicable warranty, you may notify Apple and Apple may refund the purchase price (if any) subject to Apple’s policies; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms as related to your App Store use, and Apple may enforce these Terms.
17. Contact
Email: jasonke@reelfluent.app