Learn what "i'm so sorry that you feel that way" means, when people say it, and how to use it naturally in English.

It is a polite apology formula that focuses on the other person's feelings, often without fully admitting fault.
From Twist Of Time, Episode 28
Someone apologizes while reacting to another person's feelings.
Use this in tense conversations when you want to sound calm or diplomatic. It can also sound dismissive if the other person wanted a real apology.
Scenes unlock real expressions as you watch
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