Learn what "i'm so sorry" means, when people say it, and how to use it naturally in English.

A sympathetic apology for someone else’s bad treatment of the listener.
From Runaway Bride, Episode 29
Someone apologizes to another person for how John treated them.
Use this to comfort someone after they were mistreated. It is polite and supportive, but it should not sound fake or overly dramatic.
Scenes unlock real expressions as you watch
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