What Does "i'm so sorry" Mean?
Learn what "i'm so sorry" means, when people say it, and how to use it naturally in English.
I'm so sorry, I don't know how that happened.
It means the speaker is apologizing while also showing confusion about the cause of the problem.
From The Dumb Billionaire Heiress In Love Part I, Episode 27
When do people say this?
Scene Context
Someone apologizes and says they do not understand how the mistake happened.
Usage Scenario
Use this after a mistake when you need to apologize and explain that it was accidental. It can sound weak if you need to take full responsibility.
Better ways to say it
I'm so sorry, I don't know how that happened.
I'm sorry, I don't know how that happened.
I don't know how that happened.
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