Learn what "i'm so sorry" means, when people say it, and how to use it naturally in English.

A very polite apology followed by an immediate promise to fix the problem.
From I'M Obsessed With My Boss Part I, Episode 2
Someone apologizes to a superior and says they will get the item immediately.
Use this at work when talking to a boss, manager, or customer and you need to sound respectful. It can sound overly formal in casual conversation.
Scenes unlock real expressions as you watch
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