Learn the tone, meaning, and better English alternatives around "i'm really sorry" with real scene examples.

The speaker is saying they cannot take on the request because it is outside their job responsibility.
From Hollywood Star'S Fake Girlfriend, Episode 41
She politely refuses a request by explaining that her paid work is limited to someone else.
Use this at work to decline extra tasks or clarify limits on your role. It sounds polite and professional, but it may need softer wording if you want to avoid sounding rigid.
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